Frequently Asked Questions

Can goods be repackaged or tested and still qualify as unused merchandise?

Yes. Operations that stop short of manufacturing, such as testing, inspecting, cleaning, sorting, relabeling, and repackaging, are not treated as use under the drawback statute. The line is crossed when goods are put to their intended purpose or transformed into a different product, in which case manufacturing drawback may apply instead.

Does it matter which country the goods are exported to?

Yes, destination affects recovery. Exports to most countries qualify in full, while exports to Canada and Mexico are subject to special USMCA limits that can reduce or eliminate drawback on certain claim types. Reviewing the export mix by destination is part of any accurate recovery estimate.

Can a company use more than one type of drawback at the same time?

Yes. Many companies run unused merchandise and manufacturing claims side by side under one program, since different transactions qualify under different provisions. Each claim is filed under the provision that fits that transaction, and the program is structured up front so the records for both stay clean.

What if some import or export records are missing?

Missing paperwork rarely kills a claim on its own. Import data can be pulled from broker and CBP records, export proof can come from carrier documents, and CITTA accepts hard copies when electronic files cannot be located. The earlier the gaps are found, the more of the five-year window stays recoverable.

How long does it take to get a drawback program up and running?

Setup time depends mostly on CBP. New programs typically involve privilege applications, such as accelerated payment, that CBP must approve, and those approval timelines have stretched recently. Claim preparation runs in parallel, which matters because eligible shipments keep aging out of the five-year window while a program waits to start.