Effective Date: 8/6/2026

CITTA Brokerage Company (“CITTA”) respects your privacy and is committed to protecting the information you share with us. This Privacy Policy outlines how we collect, use, store, and protect personal information when you interact with our website and services.

This policy applies only to information collected through our website and online forms. By using our site, you consent to the practices described here.

1. Definitions

  • “Personal Information” means any information that identifies you personally, such as your name, email address, phone number, or information shared through forms.
  • “Website” refers to any web pages operated by CITTA Brokerage Company.
  • “You” or “Your” refers to individuals accessing or using our website or services.
  • “Discovery Questionnaire” means the intake form used by CITTA to understand your business or service needs.
  • “Business Intelligence Provider(s)” means third-party services (such as ZoomInfo, Clearbit, etc.) that provide business and professional contact information (e.g. name, title, work email, company, business phone, business address, professional social profiles, etc.).

2. Information We Collect

We collect only what we need to provide you with relevant services, improve communication, and understand your business needs.

  • Information You Provide Voluntarily: When using our website, you may provide:
    • Your Name
    • Your Email Address
    • Your Phone Number
    • Content submitted through our Contact Us Form
    • Information shared when registering for webinars
    • Responses submitted in our Discovery Questionnaire
  • Automatically Collected Information:
    • While we do not actively track personal data via cookies, standard information such as browser type, IP address, and time of visit may be passively collected through web analytics tools to improve user experience.
  • From Business Intelligence Providers. We may obtain information about you from third-party business intelligence providers (e.g. ZoomInfo) to enrich or validate contact and business data. This information may include your business email, job title, employer, business phone, business address, industry, and other professional attributes.

3. How We Use Your Information

We use your information in the following ways:

  • To respond to your inquiries and communicate with you
  • To register you for webinars and share relevant follow-ups
  • To analyze your business needs via our Discovery Questionnaire
  • To maintain internal records and service documentation
  • To improve our website, services, and client engagement
  • To share occasional updates, unless you opt out

We may use information obtained from business intelligence providers to:

  • Enhance and validate the accuracy of our contact database
  • Personalize and target communications (e.g. emails, marketing outreach)
  • Assess fit and qualification of prospective business leads
  • Combine with information you have provided directly to us to better understand your business needs

We do not sell or rent your personal information to third parties.

4. How We Share Your Information:

Your personal data is treated with care. We only share it:

  • With CITTA employees
  • As required by law or legal processes, including lawful requests from public authorities
  • In the event of a company reorganization or merger, with advance notice provided to you

We do not share your data with advertisers, data brokers, or unaffiliated commercial entities.

In addition to the sharing practices already described, we may share or compare your data with business intelligence providers (such as ZoomInfo) for the purpose of data enrichment, validation, or matching.

When you interact with our site, we may use their services (via API or batch uploads) to match or append data about you (or your business) and incorporate it into our internal systems.

We require our business intelligence providers to adhere to privacy and security obligations and limit use of data consistent with this Privacy Policy.

5. Mobile Information, Phone Numbers, and SMS Consent

We do not share mobile information, phone numbers, or SMS consent data with third parties or affiliates for marketing or promotional purposes.

Service Providers
Third-party service providers may access mobile information, phone numbers, and SMS-related data only as necessary to perform operational services on our behalf. They are not permitted to use this information for their own marketing, data enrichment, or promotional purposes.

No Transfer to External Organizations
Mobile information, phone numbers, SMS consent data, and SMS registration data will not be transferred to external organizations for marketing or promotional purposes. Limited access may be provided to service providers solely as necessary to support our messaging operations or where disclosure is required by law.

Data Protection
We use administrative, technical, and physical safeguards designed to protect user data against unauthorized access, disclosure, alteration, and destruction.

SMS Opt-Out and Help
You may opt out of SMS communications at any time by replying STOP to any message. For help, reply HELP to any message.

Contact
If you have questions about this policy or our SMS communications, please contact the message sender directly using the contact information provided by the business on its website.

6. Third-Party Services and Links:

Our site may contain links to third-party websites or platforms (such as Zoom, LinkedIn, YouTube). These sites operate independently of us and are governed by their own privacy policies. We encourage you to review those policies when interacting with them.

In addition, we use business intelligence providers (such as ZoomInfo) to enrich, validate, or append business contact data. If you register for a webinar, your information may also be processed under the privacy policies of the webinar provider (e.g., Zoom or Microsoft Teams). When we send or receive data from those providers, we require them to restrict use to purposes consistent with this Privacy Policy.

7. Children’s Privacy:

Our website and services are not directed at individuals under the age of 13. We do not knowingly collect or store personal data from children. If we become aware that we have collected data from a child under 13, we will delete it promptly.

8. Data Security:

We implement industry-standard security practices to protect your data from unauthorized access, misuse, or disclosure. These include:

  • SSL (Secure Sockets Layer) encryption
  • Access-controlled systems
  • Periodic reviews of our storage and security practices

While we take reasonable steps, no website or internet transmission is completely secure. Please use discretion when sharing information online.

9. Data Retention:

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. If you wish to have your data removed, please contact us (see Section 14).

For data obtained via business intelligence providers, we will retain such enhancements only as needed to achieve the purposes described in this policy (e.g. ongoing communications, lead assessment), unless a longer retention period is required by law.

10. Your Rights and Choices

You have the right to:

  • Access the information we have about you
  • Correct or update any inaccuracies
  • Request deletion of your personal information
  • Opt out of future communications

To make a request, please contact us directly. We will respond within a reasonable timeframe, in accordance with applicable laws.

If you would like us to stop using or remove data about you obtained from business intelligence providers (such as ZoomInfo), you may contact us and request deletion or suppression of that data. We will honor such requests to the extent possible and in accordance with applicable law.

If you believe data obtained about you via a business intelligence provider is inaccurate, you may request correction or erasure, and we will seek to coordinate with the provider where feasible.

11. International Visitors

Our company is based in the United States, specifically in Utah. If you are accessing our website from outside the U.S., please note that your data may be transferred to and processed in the United States, where data protection laws may differ from those in your country.

12. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the State of Utah and applicable U.S. federal laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our business practices or legal requirements. Any updates will be posted on this page with a new effective date. We encourage you to review this policy periodically.

We may update this policy, including how we use business intelligence data sources such as ZoomInfo, from time to time. Any changes will be posted here with an updated Effective Date.

14. Contact Us

If you have any questions, concerns, or requests related to your personal data or this Privacy Policy, please reach out to us at:

CITTA Brokerage Company
2225 Washington Blvd., Suite 375
Ogden, UT 84401
Email: info@cittabrokerage.com
Phone: 385.402.7845