Frequently Asked Questions

What is the difference between a classification refund and drawback?

They fix different problems. A classification refund corrects duty that should never have been charged, usually through a Post Summary Correction or a protest. Drawback returns duty that was correctly charged on goods that later left the country or were destroyed. A company can be entitled to both on different entries.

What does a valuation refund refer to?

Duty overpaid because the declared customs value was too high, for example where discounts, rebates, or assists were handled incorrectly at entry. That is a valuation correction rather than drawback, and it runs on a different timeline with a different filing route.

What is substitution, and why is it not in the list of three types?

Substitution is a variant that runs across the categories rather than a fourth standalone type. It allows a claim where the exported goods are not the exact imported units but fall under the same 8 digit HTS subheading. For companies with commingled inventory, it widens eligibility considerably.

Are Harbor Maintenance Fees recoverable on every entry?

HMF applies to ocean cargo arriving at certain ports, so it appears on some entries and not others. Where it was paid it is recoverable through drawback along with the duty. Air and truck shipments do not carry it, which is why recoverable fee totals vary widely across one company’s entries.

How much of the paperwork has to come from us?

The records only you hold: import entry data, inventory or production records, and proof the goods left or were destroyed. Chasing documents from brokers, forwarders, and customers is work a specialist can absorb, but nothing substitutes for your own inventory and production data.