Drawback Analyst

CITTA Brokerage simplifies the complexities of drawback — helping importers and
exporters maximize the recovery of duties paid on imported goods that are
subsequently exported. We are looking for a detail-oriented Drawback Analyst to
lead the preparation, validation, and filing of drawback claims.

• Organize and validate import/export data received from clients and client
  partners, ensuring accuracy and completeness before claims processing.
• Perform data entry and maintain detailed, accurate records across all drawback
  claim files.
• Build and manage data pools by compiling and cross-referencing import entries,
  export documentation, and supporting records.
• Prepare and file drawback claims with U.S. Customs and Border Protection (CBP),
  following established procedures and regulatory requirements.
• Operate and maintain proficiency in DutyCalc drawback software for claim
  preparation, data management, and filing.
• Support Drawback Program Managers with documentation gathering, claim
  research, and ad hoc analysis as needed

• Revenue – measured by drawback recovery dollars generated for assigned client
  programs.
• Task completion and hygiene — measured by on-time completion of assigned
  tasks and clean record-keeping in HubSpot and Asana.
• Accuracy — error rate on filed claims; target near-zero rejection or correction
  rates from CBP.

• Strong attention to detail and commitment to data accuracy.
• Excellent organizational skills with the ability to manage multiple tasks and
  deadlines simultaneously.
• Proficiency in Microsoft Excel and large dataset management.
• Strong written and verbal communication skills.

• 1–3 years of experience in customs brokerage, trade compliance, duty drawback,
  data entry, or international logistics.
• Familiarity with U.S. Customs and Border Protection (CBP) regulations and
  drawback provisions (19 USC §1313).
• Experience with DutyCalc or similar drawback/trade compliance software is a
  plus.
• Proficiency with CRM and project management tools (HubSpot, Asana, or similar
  platforms).
• Bachelor’s degree in supply chain management, international trade, business, or
  a related field preferred.

•  Competitive salary and benefits package.
• Opportunity to work with a specialized, growing team in the drawback industry.
• Professional development and training in trade compliance and drawback
  recovery.
• Collaborative, mission-driven culture at our Ogden, UT headquarters

To apply, please send your resume and a brief cover letter to Info@CITTABrokerage.com.