About CITTA

Scott became CEO of CITTA in 2023, succeeding the company’s founder during a planned leadership transition. Since that time, he has continued to build on CITTA’s mission to simplify the complexities of drawback for our clients. He is responsible for building an intentional, mission-driven culture; motivating employees through shared goals and clear purpose; and aligning incentives to drive personal and organizational success.

As CEO, Scott is committed to cultivating his team’s industry-leading expertise in duty drawback—the sole focus of CITTA today. Under his leadership, the company has deepened its technical capabilities, expanded its client base, and reimagined what a modern brokerage can deliver in an increasingly complex tariff environment.

Scott has an MBA from Harvard Business School and brings prior leadership experience during his time at Walmart and J.P. Morgan. Outside the office, Scott enjoys spending time with his wife and four children, especially while in the mountains biking, skiing or hiking.

Jade Christoper is a licensed customs broker (LCB) and certified customs specialist (CCS). Since joining CITTA in 2012, she has become an industry thought leader, sharing her expertise in duty drawback on dozens of webinars, at conferences, and in blogs.

She leads a team of dedicated drawback managers and client success managers tasked with maximizing drawback returns on behalf of their assigned clients through stakeholder onboarding, meticulous document review, rigorous data validation, and highly accurate claims submissions. She is passionate about customer success and brokering strong relationships with a wide variety of supply chain stakeholders including other customs brokerages, third-party exporters and importers, and contract manufacturers.

Jade loves animals, including a Raven named Cronk whom she trained for five years at the Ogden Nature Center, and her very active black lab mix, Shadow.

A CITTAzen since 2022, Simran Dalvi is a lawyer with bachelor’s degrees in law and business administration and a master’s degree in international law. She has worked in law firms, international research institutions, and regulatory consulting—giving her a uniquely global perspective on the evolving landscape of US trade law. Simran combines academic rigor with practical, hands-on experience to solve complex legal and compliance challenges.

At CITTA, Simran leads the legal and compliance team, helping clients navigate the intricate Code of Federal Regulations (CFR). She ensures every claim is compliant, defensible, and fully aligned with the latest CFR requirements—while also supporting broader risk mitigation and strategic planning to secure long-term value for CITTA clients. Simran is deeply committed to helping clients keep the money that is legally theirs. She and her team specialize in solving complex issues, finding effective, tailored solutions, and directly liaising with U.S. Customs and Border Protection (CBP) on behalf of clients. Her team anticipates and responds to CBP inquiries, advocates effectively for clients, and maintains ongoing compliance across all active and future filings—minimizing risk while maximizing peace of mind.

When she’s not immersed in the world of regulations, Simran is usually exploring new cities or countries—or lost in a good book.

A CITTAzen since 2023, Brett Cunningham leverages over 25 years of experience as a B2B business development and strategic-sales consultant. In his role at CITTA, he brings a strong track record of people-first growth performance, backed by deep expertise in sales management, territory design, and revenue optimization. He leads a team of marketing and sales professionals focused on simplifying the complexities of duty drawback and helping businesses of all sizes uncover revenue hidden in their supply chain.

Known for developing sales strategies, negotiating contracts, and building strong relationships with key stakeholders, Brett’s clients consider him a trusted advisor in helping them achieve their personal and organizational business goals. He is especially skilled in creating repeatable, scalable, and profitable sales processes—always with a dedication to inspiring others and nurturing personal growth across his team.

Outside of work, Brett enjoys spending time with his family, working with youth groups, getting outdoors, and trying new foods.