When it comes to duty drawback, compliance is more than a requirement—it’s the key to protecting refunds and safeguarding business operations. A million-dollar claim may look like a win, but if it doesn’t meet U.S. Customs and Border Protection (CBP) standards, it could be denied, forcing repayment to Customs. The risk of non-compliance can be costly.
Duty drawback is governed by hundreds of detailed regulations that apply from the moment goods are imported through the final stages of filing and refund. Compliance means ensuring that every element of a claim follows those rules precisely. One of the most important tools in maintaining compliance is the claim audit, an essential safeguard to ensure the accuracy and completeness of each claim. Audits may be conducted internally or by CBP, and a reliable drawback provider should have strong checks and balances at every step of the process.
What to Expect from an Audit
A thorough CBP audit should include:
- Document review: entry summaries, commercial invoices, export invoices, and proof of export should already be on file. The main additional requirement is typically inventory documentation.
- Data verification: Cross-checking that documents and records align with regulatory standards.
- Clear communication: Providers should give a list of specific parts and invoices being reviewed so that the corresponding inventory records can be supplied.
Inventory Records Should Include:
- Part number
- Quantity imported/exported
- Date of receipt or withdrawal
- Link to the invoice (invoice number, PO number, etc.)
These records can come from software reports or even screenshots, as long as the required information is clear.
Timelines Matter
Every CBP audit comes with a 30-calendar day deadline. A good provider should set clear expectations and help ensure timely submission. Delays can pause claim filings or even result in denials.
Protect Every Claim with Compliance Confidence
A strong drawback audit process is more than a safeguard—it’s the foundation of a program built to last. If compliance isn’t prioritized, refunds can vanish overnight. That’s why choosing the right drawback partner matters. At CITTA Brokerage, compliance is never an afterthought—it’s built into every step of our methodology. From document review to inventory verification, our approach ensures your claims are accurate, defensible, and fully aligned with CBP standards.
Ready to secure your refunds with confidence? Schedule a discovery call today to learn how CITTA’s compliance-driven approach can help you maximize recovery and protect against costly setbacks.
